Shipping Policy
At Colorty, we are committed to providing reliable and convenient shipping for all our customers. Enjoy FREE standard shipping on all orders with no minimum purchase required.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor your package delivery status.
Please note:
- Orders are not processed or shipped on weekends or public holidays.
- Processing time may be extended during holidays, promotional events, or periods of high order volume.
Shipping Time
Delivery time depends on your shipping location and carrier service.
United States
Standard Shipping
- Shipping Fee: FREE
- Estimated Delivery Time: 3–6 business days
Please note that international delivery times may vary depending on customs clearance, local postal services, and other factors outside of our control.
Order Tracking
Once your order ships, a tracking number will be sent to your email address.
You can use the tracking number to check your package status through the carrier's tracking system.
If you have not received tracking information within the expected timeframe, please contact our customer support team.
Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order.
Once an order has been shipped, we may not be able to change the delivery address.
Colorty is not responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
While we work with reliable shipping carriers, delivery delays may occasionally occur due to:
- Weather conditions
- Customs inspections
- Carrier delays
- Incorrect shipping information
- Other circumstances beyond our control
If your package has not arrived within the expected delivery timeframe, please contact us and our team will assist you.
Contact Us
If you have any questions about your order or shipping status, please contact our support team:
Email: support@colorty.com
We are always happy to help.