Product
Which printer brands are your products compatible with?
Our compatible supplies are designed to work with many popular printer brands, including Brother®, DYMO®, Canon®, Epson®, Casio®, King Jim®, Liene®, and more. Please check the compatible models listed on each product page before purchasing.
Do you have your own printer brand?
Yes. Phomemo is our printer brand, offering a wide range of portable label makers and photo printers. Colorty focuses on providing high-quality compatible label tapes, thermal labels, photo paper, and other printing supplies for Phomemo and many other popular printer brands.
What if I can't find my printer model?
Please contact our customer support team. We'll help you find the correct compatible supplies.
Will your labels damage my printer?
No. Our compatible label tapes are designed to work safely with supported printers when used as directed.
Are the labels waterproof?
Most of our label tapes are water-resistant, fade-resistant, and designed for everyday indoor and outdoor use. Please refer to the product description for specific features.
Payment & Billings
What payment methods are accepted on the Colorty website?
We accept a variety of secure payment methods, including major credit and debit cards such as Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, Google Pay, Shop Pay, and other payment options available at checkout. All transactions are encrypted to ensure your payment information remains safe and secure.
Orders & Shipping
How long does shipping take?
Shipping times vary depending on your location and shipping method. Estimated delivery times are shown during checkout.
Do you ship internationally?
Yes. We ship to most countries and regions worldwide.
How can I track my order?
Once your order has been shipped, you'll receive a tracking number by email.
Can I cancel my order?
Orders can usually be canceled before they are shipped. Please contact us as soon as possible.
Returns & Warranty
What if my order arrives damaged?
Please contact us within a few days of delivery and include photos of the damaged package or products.
What is your return policy?
1 Please refer to our Return Policy page for full details.
Contact
I can't find my printer model. What should I do?
Simply contact us with your printer model, and we'll recommend the correct compatible supplies.
How can I contact Colorty?
You can reach us through our Contact Us page or by email. Our customer service team will respond as quickly as possible.